CitySprint careers

Reward Manager | United Kingdom | Fixed term contract for 12 months

Salary: up to £45,000

Hours: 37.5 hours

Location: Hybrid role

Benefits and perks:

• An impressive holiday allowance that rises in line with your years of service.
• Additional day off for your birthday so you can celebrate in style.
• Death in Service allowance to ensure your loved ones are provided for in the event of tragedy.
• Spend those crucial moments with your new-born baby with our enhanced Maternity and Paternity leave.
• Complimentary day of annual leave to cherish unmissable family moments – could be graduation, first day of school.
• Look after your wellbeing with access to a health and wellness program.
• Make the most of ‘Medicash Perks at Work’ – a tool for CitySprint colleagues to enjoy a variety of high-street discounts and rewards.
• Our ride to work scheme means you can keep fit while saving money – what’s not to like?

CitySprint is on a Fast track to become the UK’s leading courier services provider, with current market domination of the Same day service areas already.

Through regular investment in our people, our service offering and our customer proposition, we are paving the way for courier services to be more intuitive, more capable, and more responsive to our customers’ needs than ever before!

Being this awesome takes a lot of hard work and commitment to our company values and vision. So naturally we need to secure top-notch HR Project Manager to ensure we continue growing and improving every day.

This is where YOU come in!

CitySprint has an exciting opportunity for a Reward Manager.

You will play a critical role in shaping and delivering CitySprint’s reward strategy to attract, retain, and motivate talent. You will work collaboratively across the HR function and wider business to design, implement, and manage competitive and compliant reward frameworks, including pay structures, benefits, and recognition programmes. This includes ensuring reward practices align with organisational objectives, market trends, and legal requirements.

A key focus of this role will be leading annual reward cycles, managing benchmarking activities, and providing advice to stakeholders on pay and benefits to support fair and consistent decision making. In addition, the Reward Manager will play a key role in supporting the Remuneration Committee (Remco), ensuring accurate and timely preparation of papers and data required.

Main responsibilities:

• Take ownership of developing and maintaining reward policies and processes that support organisational goals and enhance colleague experience.
• Lead the delivery of annual reward activities such as pay reviews, bonus schemes, and benefits enrolment, ensuring these are executed accurately and on time.
• Responsible for conducting market benchmarking and salary reviews, analysing data to ensure competitiveness and equity across roles. This includes managing relationships with external providers and using insights to inform recommendations on pay structures and benefits offerings.
• Providing guidance to HR colleagues and business leaders on reward-related matters, including job evaluation, pay decisions, and compliance with regulatory requirements.
• Lead projects to enhance reward offerings, such as introducing new benefits or recognition programmes, and drive continuous improvement by reviewing processes and identifying opportunities for innovation.
• Lead Remco support by preparing and presenting accurate reports, benchmarking data, and recommendations, ensuring compliance with governance and collaborating with senior stakeholders to align decisions with organisational objectives.
• Produce accurate reports and analysis for senior leadership, using data to support strategic decision-making and monitor the effectiveness of reward initiatives.

The ideal candidate will demonstrate the following:

• Strong understanding of reward principles, pay structures, and benefits administration.
• Ability to interpret market data and translate insights into actionable recommendations.
• Knowledge of regulatory requirements and compliance in reward practices.
• Ability to manage end-to-end reward cycles and projects.
• Remains objective, actively troubleshoots and pursues solutions when issues/problems occur.
• Proven experience in reward management, including pay and benefits administration.
• Strong analytical skills with experience in market benchmarking and data interpretation.
• Working knowledge of job evaluation methodologies and reward frameworks.
• Experience managing annual reward cycles and related projects.
• Proficiency in Microsoft Office Suite and HR systems.

If this Reward Manager role sounds like you, we really want to hear from you!

Additional information:
The successful candidate will be required to undergo a DBS check as part of the recruitment process. Conditional job offers are subject to a satisfactory DBS check.